Physio at the Quay Climbing Centre, Exeter
Welcome to our original Quay Kinetics Physio clinic based inside The Quay Climbing Centre on Haven Banks in Exeter. We've been treating climbers, runners, walkers, and everyday people from this site for over a decade.
This is the clinic to choose if you're a climber, if you're coming from South Exeter, Topsham or Exminster, or if you just love the buzz of being inside one of the South West's biggest climbing gyms. Three of our team work from this clinic; Jen, Amy and Carmen and between them they cover spinal pain, climbing injuries, sports rehab, postnatal recovery, post-op recovery, vestibular rehab and complex musculoskeletal cases.
Address
Quay Kinetics Physio – Quay Climbing Centre
Inside The Quay Climbing Centre
Haven Road, Haven Banks
Exeter, EX2 8AX
1st floor — accessed via the main blue doors on Haven Road, then up the stairs.
Why patients choose this clinic
Inside Exeter's biggest climbing gym. Easy access if you're already climbing or training. We can step out of the treatment room and assess you on the wall, something no other physio clinic in Exeter can offer.
The South Exeter, Topsham and Exminster choice. A short drive from anywhere south of the river. Easier than getting through town traffic to a city-centre clinic.
Genuine on-site expertise. Jen has over two decades of clinical experience including 4 years on the spinal team at the RD&E Hospital. Amy and Carmen bring deep musculoskeletal and sports rehab experience.
On-site rehab space. A dedicated downstairs gym with weights, squat rack, cable machine, kettlebells, and pull-up bars, so we can take rehab beyond the treatment room when you're ready for strength and loading work.
Easy parking nearby. Pay & display on Haven Road plus the private climbing centre car park or the council car park off Michael Browning Way.
Meet your Physios at this clinic
Jen Searle MSc MCSP
21 years of clinical experience, including 4 years on the RD&E spinal team. Specialist interest: complex spinal pain, sports injuries, postnatal recovery. Read Jen's full bio →
Founder & Specialist Musculoskeletal PhysiotherapistAmy Gallagher BSc (Hons) MCSP
Specialist interest in sports rehab and musculoskeletal injuries & cycling injury recovery. Read Amy's full bio →
Specialist Musculoskeletal Physiotherapist
Carmen Taylor MSc MCSP
Works across both our Exeter clinics. Specialist interest in Sports Physio, Vestibular Rehab and Acupuncture.
Specialist Musculoskeletal physiotherapistHow to find us
We're on Haven Road, on the south side of the river just over the cantilever footbridge from Exeter Quayside. We're inside the large Victorian building that used to house Exeter's Electricity Works — now home to The Quay Climbing Centre. Pay & display parking is available directly on Haven Road, and there's a private car park next to the main building.
By car
The most direct option is the G bus, which runs from Exeter Bus Station to The Quay (10 minute journey, hourly Mon–Sat daytimes, £1.90 single). From the Quay bus stop, it's a 5-minute walk across the cantilever footbridge to our clinic.
If the G timings don't work for you, routes heading toward Alphington, Marsh Barton or Exwick pass within a 5-minute walk of Haven Banks, including the A, F1, F2, 4, 4A and 4B services from the city centre.
By bus
A 10–15 minute flat walk from Exeter city centre, mostly along the river. From the Quayside, cross the cantilever footbridge to Haven Banks, you'll see The Quay Climbing Centre's distinctive building straight ahead.
On foot
The Quayside cycle path runs directly past our front door, one of the most pleasant cycle commutes in Exeter. Bike racks are available right outside the climbing centre entrance.
By bike
What to expect when you arrive
A quick walk-through of what to expect from the moment you arrive.
Before 10am: The climbing centre's main blue doors may still be closed, don't worry, you're in the right place. Knock or wait — your physio will come down to meet you.
After 10am: Come straight through the blue doors and head up the stairs to the 1st floor. The climbing centre cafe doubles as our reception, grab a coffee if you've arrived early. Your physio will collect you from there at your appointment time.
Access — being honest with you. Our Quay clinic is on the 1st floor and accessed via a flight of stairs. There is no lift. If managing stairs is a problem for you, we'd recommend booking at our Boulder Exe clinic instead, it's ground-floor with step-free access throughout, and you'll see the same standard of care.
Book at our Quay Climbing Centre clinic
Easy online booking, no GP referral needed, most appointments within a week.
Prefer to email or call first? Get in touch →
What Our Patients Say
-
Jen came highly recommended from a good friend, and she absolutely exceeded all expectations. She is a truly exceptional physiotherapist with an incredible wealth of knowledge and experience. Jen provides a wonderfully holistic approach to both understanding and treating the issue. I cannot recommend her enough.
— D Hughes
-
Seen Carmen on 3 different occasions, mostly due to my running Injuries. Very happy with the service. Reassuring to know I can easily book an appointment and see someone I can trust.
— R Dias
-
First time visiting a physio and I'm glad I did! Very helpful. Got my knee diagnosed properly. So no more guessing and looking up rehab exercises on you tube. I look forward to getting back to my old self thankyou
— D Ward
-
Yes. There's pay & display parking on Haven Road right outside, plus a private car park next to the building. We recommend allowing an extra 5 minutes to ensure you have paid.
-
Our Quay clinic is on the 1st floor accessed via stairs only with no lift. If you can't manage stairs, please book at our Boulder Exe clinic instead, which is fully step-free.
-
Yes. One of the unique advantages of being based inside the Quay Climbing Centre is that we can step out of the treatment room and watch you climb or boulder as part of your assessment. This is especially useful for finger, shoulder, and elbow injuries where loading patterns matter.
-
No, not at all. Anyone can come to us at the Quay clinic, climber or not. You walk through the climbing centre doors, head up to the 1st floor, and you're in. No need to book or pay for climbing centre access.